Customer Service

[Translate to English:] Instandsetzung von Anlassern und Lichtmaschinen

SERVICE

We see oursevles not only as a service provider, but as a partner to our customers. With our extensive range of products we are also happy to offer flexible solutions, should you have an extraordinary request. Our new and improved online catalogue, you can quickly locate your chosen parts by entering the original number or the part number. The catalogue has clear and selfexplanatory design, allows quick access to the items you are looking for and has many photos and technical data. In addition, detailed views of each image make it easier to select the right item. To use the online offer, you only have to register once. Multiple logins for one company are also possible, for example per branch office or per employee. Ask us, and we will gladly take time to explain everything again!

 

RECYCLING

WE PROTECT THE ENVIRONMENT

The responsible use of raw materials and energy is also becoming increasingly important in business. High quality in production and a healthy environment are not mutually exclusive. We consistently focus on recycling, by completely dismantling the starters and alternators to be remanufatured, dividing them into individual components and then cleaning them properly. Wearing parts are repaired or replaced. We work with spare parts that are also used in the manufacturer's series production. It goes without saying that we always ensure compliance with current environmental regulations.

 

HOW ABOUT SOME MORE ENVIRONMENTAL PROTECTION?

We offer you the option of actively contributing to environmental protection yourself. If you wish, we can pack your shipment in an environmentally friendly reusable box instead of the usual packaging. We are also happy to collect the boxes from you again and return the old parts to the recycling loop.

 

COSTUMER SERVICE

OUR CUSTOMERS ARE CLOSE TO OUR HEART.
SPEED IS OUR STRENGTH.

Fast, faster, Blass & Ziegler. If you are in a hurry, we will go into turbo speed! Thanks to our own production in Germany, we can deliver almost any aggregate overnight to any location in Germany. Our promise to you: If you order by 3:00 p.m., your parcel will be with you by 8:00 a.m. the following day. If you wish, we can also help reduce the workload for your logistics team and deliver directly to your customers - neutrally packaged or in your own packaging, of course. You choose - we do the rest.

Our services

OVERNIGHT EXPRESS

Upon request, the items you order can be delivered to you at 08:00 a.m. the next morning!

EXPRESS FACTORY REMANUFACTURING

Send us your core to remanufacturing. It reaches us the next day in the morning and leaves our company on the same day by overnight express.

CORES

Of corse, we are also pleased to organize the return transport of the cores.

DIRECT DESPATCH

Upon request, we will send your order directly to your customer using the shipping method you have chosen (parcel service or overnight express), neutrally packaged of course. This allows you to deliver even faster and more flexibly - to your advantage and that of your customer.